Sony addressed the nearly day-long PlayStation Network (PSN) outage this past weekend, attributing it to an unspecified "operational issue." The company offered no further explanation of the problem's root cause or preventative measures.
To compensate affected users, PlayStation Plus subscribers will receive a five-day extension to their subscriptions, automatically applied to their accounts.
The outage significantly disrupted gameplay, with over one-third of players unable to log in and others reporting server crashes.
The incident highlights ongoing player concerns regarding Sony's requirement of a PSN account even for single-player PC games. This policy, coupled with the outage, fuels existing player dissatisfaction.
While less severe than the major data breach of April 2011 (which resulted in over 20 days of connectivity issues), the recent PSN downtime and Sony's limited communication have left many PS5 users feeling frustrated.