Microsoft is shutting down Skype in May 2024, transitioning users to a free version of Microsoft Teams. This move comes as VoIP services like WhatsApp, Zoom, FaceTime, and Messenger dominate the communication landscape.
Existing Skype users can seamlessly transfer their data (messages, contacts) to Microsoft Teams without creating a new account. However, Microsoft will discontinue support for domestic and international calls. Users can also export their Skype data, including photos and chat history, using a tool provided by Microsoft.
A 60-day window begins on May 5th, allowing users to migrate. Microsoft will honor existing Skype credits but will cease offering paid Skype features for making international and domestic calls to new customers.
The primary loss with Skype's closure is the ability to make calls to landlines and mobile phones. Microsoft explains that while this feature was crucial during Skype's peak, its relevance has diminished due to the widespread availability of VoIP and affordable mobile data plans. Amit Fulay, Microsoft's vice president of product, stated that this is a strategic shift away from this specific functionality.
Microsoft acquired Skype in 2011 for $8.5 billion, aiming to enhance its real-time communication offerings. While Skype was once integrated into Windows devices and promoted as an Xbox feature, user growth has plateaued in recent years, leading Microsoft to focus on Microsoft Teams for consumer use.
